Agreement to Terms
These terms and conditions govern the use of Garo Gift Shop’s website and the services we offer. By accessing or using our website, you agree to be bound by these terms. If you do not agree with these terms, please do not use our site.
Product Information
All products displayed on Garo Gift Shop are subject to availability. While we strive to provide accurate descriptions, prices, and images, errors may occur. We reserve the right to correct any errors and change product details without prior notice.
Placing Orders and Payment
By placing an order on Garo Gift Shop, you agree to purchase the product(s) according to the pricing and terms listed on our website. We accept payments via MPESA, PayPal, and credit cards. Payment must be made at the time of order confirmation.
Shipping and Delivery
Once your order is confirmed, we will process it for delivery as quickly as possible. Delivery times and costs vary depending on your location. We are committed to ensuring timely and safe delivery, but we are not responsible for any delays caused by shipping carriers or external factors.
Shipping policies:
- Domestic shipping only within Kenya
- Estimated delivery times
- Delivery fees based on location
Returns and Refunds Policy
At Garo Gift Shop, we want you to be satisfied with your purchase. If you are not completely happy, you may return most items within 24 hours of receiving them. The item must be in new, unused condition and in its original packaging.
Return conditions:
- Refunds will be processed to the original payment method.
- Exclusions for personalized or custom items.
Order Cancellations
If you wish to cancel an order, please contact us within 1 hour of placing it. After this period, the order will be processed for shipment and may no longer be canceled.
Limitations of Liability
While we strive to provide the best service, Garo Gift Shop is not liable for any damages or losses incurred from the use of our website or products. This includes, but is not limited to, indirect, incidental, or consequential damages.
Intellectual Property
The content, design, and images on Garo Gift Shop are owned by us or our licensors and are protected by intellectual property laws. You may not use or reproduce any of this content without our prior written consent.
Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of Kenya. Any disputes arising from the use of our website will be resolved in the courts located in Kenya.
Changes to These Terms
We may update these terms and conditions from time to time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting.
Contact Us
For any questions regarding our terms and conditions, please contact us at info@garogiftshop.co.ke.