Who we are
Our website address is: https://garogiftshop.co.ke.
How We Collect and Use Your Information
At Garo Gift Shop, we collect personal data only when you provide it, such as when making a purchase or signing up for our newsletter. This information is essential for processing orders, improving our services, and enhancing your shopping experience.
What Information We Collect
We collect the following information to improve your shopping experience:
List of collected data:
- Personal identification details (name, email, phone number, billing/shipping address)
- Payment information (credit card details or payment gateway info like MPESA)
- Order history and preferences
- IP addresses for website analytics
- Any communications with us (emails, inquiries, etc.)
How We Use Your Data
Your information helps us process orders and improve our website. We may use your data for the following purposes:
- To process orders and manage deliveries
- To send you updates about your order
- To respond to customer inquiries
- To personalize your shopping experience
- To send promotional emails (only if you opt-in)
- To comply with legal obligations
How We Protect Your Information
Your privacy is important to us, and we implement strong security measures to protect your personal information. We use industry-standard encryption and secure payment gateways to ensure your data is safe during transactions.
Security Measures:
- Secure payment gateways (SSL encryption)
- Regular security audits
- Access to data restricted to authorized personnel only
Do We Share Your Information?
We will never sell or share your personal data with third parties for marketing purposes. However, we may share your information with trusted service providers to help us process payments, deliver products, or manage our website services. These third parties are required to keep your information confidential.
List of third-party providers (e.g., payment processors, shipping companies, etc.)
Your Data Rights
As a customer, you have the right to access, correct, or delete your personal data. If you wish to do so, or if you have any concerns about how we use your data, please contact us.
Cookies and Tracking
To enhance your shopping experience, we use cookies to analyze website traffic, personalize content, and serve relevant advertisements. You can choose to accept or decline cookies, but note that some website features may not work as intended without them.
Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
Contact Us
If you have any questions or concerns regarding this privacy policy, please reach out to us at info@garogiftshop.co.ke.